Terms of service
Terms of Service
Last updated: 15th March 2026.
OVERVIEW
Welcome to Mellow Mantle.
Throughout this site, the terms “we”, “us”, and “our” refer to Mellow Mantle. Mellow Mantle operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide customers with a curated shopping experience.
Our store is hosted on Shopify, which enables us to provide the ecommerce platform that allows us to sell our products and services to you.
These Terms of Service (“Terms”) govern your access to and use of our Services, including browsing the website, purchasing products, interacting with content, or otherwise using the Services.
Please read these Terms carefully. They contain important information regarding your legal rights, including limitations of liability and warranty disclaimers.
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree with these Terms, you may not access or use our Services.
SECTION 1 – ELIGIBILITY AND ACCOUNT
By using the Services, you represent that you are at least the age of majority in your province, state, or country of residence.
If you create an account on our website, you agree to:
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provide accurate and complete information
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maintain the security of your account credentials
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accept responsibility for all activities occurring under your account
You may not assign, transfer, sell, or license your account to another person without our written permission.
SECTION 2 – PRODUCTS AND SERVICES
We strive to present our products as accurately as possible. However, product images, colors, and appearance may vary depending on your device display settings.
All product descriptions, pricing, and availability are subject to change at any time without notice.
We reserve the right to:
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modify or discontinue products at any time
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limit quantities available for purchase
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refuse service or cancel orders at our discretion
SECTION 3 – WELLNESS PRODUCT DISCLAIMER
Mellow Mantle products are designed for comfort, relaxation, and wellness purposes only.
They are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.
If you have a medical condition, injury, or health concern, consult a qualified healthcare professional before using any wellness product.
Use of our products is at your own discretion and risk.
SECTION 4 – AROMATHERAPY NOTICE
Certain Mellow Mantle products may contain aromatherapy components or herbal scent elements.
Individuals who are sensitive to fragrances, essential oils, or herbal ingredients should review product information carefully before use.
Mellow Mantle is not responsible for allergic reactions, sensitivities, or adverse responses resulting from the use of scented products.
SECTION 5 – ORDERS
When you place an order through our store, you are making an offer to purchase.
We reserve the right to accept, refuse, or cancel any order for any reason, including but not limited to:
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product availability
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suspected fraud
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errors in pricing or product information
Orders are considered accepted once we process payment and confirm the order.
If we cancel or modify an order, we will attempt to notify you using the contact information provided at checkout.
Returns and exchanges are governed solely by our Refund Policy [LINK].
Products are sold for personal use only and may not be purchased for resale without authorization.
SECTION 6 – PRICES AND PAYMENT
All prices are subject to change without notice.
Prices displayed on the website may not include:
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taxes
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shipping charges
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customs or import duties
You agree to provide accurate payment and billing information and authorize us to charge your selected payment method for your purchase.
You represent that you are authorized to use the payment method provided.
SECTION 7 – SHIPPING AND DELIVERY
Shipping times displayed on our website are estimates only and are not guaranteed.
Mellow Mantle is not responsible for delays caused by:
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shipping carriers
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customs processing
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weather events
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other circumstances outside our control
Once products are transferred to the shipping carrier, risk of loss and title pass to the customer.
SECTION 8 – INTELLECTUAL PROPERTY
All content provided through the Services, including but not limited to:
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brand names
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logos
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product designs
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images
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videos
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text
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graphics
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audio content
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digital content and meditations
are the intellectual property of Mellow Mantle or its licensors.
These materials are protected by international copyright, trademark, and intellectual property laws.
You may use the Services for personal, non-commercial use only.
You may not reproduce, distribute, modify, or exploit any content without prior written permission.
SECTION 9 – OPTIONAL TOOLS
We may provide access to third-party tools or services.
These tools are provided “as is” and “as available” without warranties of any kind.
Your use of third-party tools is entirely at your own risk and subject to the terms of the relevant third-party provider.
SECTION 10 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites.
We are not responsible for the content, accuracy, or practices of third-party websites.
Accessing third-party websites is done at your own risk.
SECTION 11 – SHOPIFY PLATFORM
Our store is hosted by Shopify.
All purchases made through this store are transactions between you and Mellow Mantle, not Shopify.
By using the Services, you agree that Shopify is not responsible for any aspect of your purchase or use of our products.
SECTION 12 – PRIVACY
Your submission of personal information through the store is governed by our Privacy Policy [LINK].
Because our store is hosted by Shopify, some personal data may also be processed by Shopify in order to provide ecommerce services.
SECTION 13 – FEEDBACK AND USER CONTENT
If you submit feedback, reviews, suggestions, or other content to us, you grant Mellow Mantle a worldwide, perpetual, royalty-free license to use, reproduce, modify, publish, and distribute such content.
We may use submitted content for promotional or commercial purposes.
You are responsible for ensuring that any content you submit does not violate the rights of others.
SECTION 14 – PROHIBITED USES
You may not use the Services:
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for unlawful purposes
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to violate laws or regulations
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to infringe intellectual property rights
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to transmit malware or harmful code
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to collect personal data without authorization
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to interfere with the security or operation of the Services
We reserve the right to terminate access to the Services if these Terms are violated.
SECTION 15 – TERMINATION
We may suspend or terminate access to the Services at any time without notice if these Terms are violated.
All provisions that by their nature should survive termination will remain in effect.
SECTION 16 – DISCLAIMER OF WARRANTIES
The Services and all products offered through the Services are provided “as is” and “as available.”
To the fullest extent permitted by law, Mellow Mantle disclaims all warranties, express or implied, including warranties of:
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merchantability
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fitness for a particular purpose
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durability
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non-infringement
We do not guarantee that the Services will be uninterrupted, secure, or error-free.
SECTION 17 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Mellow Mantle and its affiliates shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Services or products purchased through the Services.
This includes, but is not limited to:
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loss of profits
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loss of data
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loss of revenue
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replacement costs
SECTION 18 – INDEMNIFICATION
You agree to indemnify and hold harmless Mellow Mantle and its affiliates from any claims, damages, liabilities, or expenses arising from:
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your violation of these Terms
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your misuse of the Services
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your violation of any law or rights of a third party
SECTION 19 – SEVERABILITY
If any provision of these Terms is determined to be unlawful or unenforceable, the remaining provisions will remain in full force and effect.
SECTION 20 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Mellow Mantle regarding the use of the Services.
SECTION 21 – GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws of Canada and the Province of Ontario, without regard to conflict of law principles.
SECTION 22 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time.
Changes will be posted on this page with an updated revision date.
Continued use of the Services after changes are posted constitutes acceptance of the updated Terms.
SECTION 23 – CONTACT INFORMATION
Questions about these Terms of Service should be directed to: